Microsoft D365 and Power Platform Application Support & Development Specialist

Window Nation • Fulton, MD

3d • $90,000 - $155,000

About The Position

We are looking for a Microsoft Dynamics 365 (D365) and Power Platform Application Support & Development Specialist to join our growing team. This role will focus on supporting, enhancing, and developing enterprise solutions across:
· Microsoft D365 Customer Engagement (CE)
· Microsoft D365 Finance & Operations (F&O)
· Microsoft Power Platform (Power Apps, Power Automate, Power BI)
· Ancillary Microsoft applications integrated with D365
The ideal candidate has strong skills in application support, troubleshooting, and custom development, and can collaborate closely with business users to deliver scalable, high-performing solutions.

Requirements

• 3-7 years of hands-on experience with D365 CE and/or D365 F&O.
• Strong expertise in the Microsoft Power Platform (Power Apps, Power Automate, Power BI).
• Proven custom development experience
• Solid knowledge of D365 integrations (Azure Functions, Service Bus, Logic Apps, APIs).
• Experience with data migration, transformation, and reporting
• Strong problem-solving, analytical, and communication skills.
• Bachelor’s degree in Computer Science, Information Systems, or related field.

Nice To Haves

• Microsoft certifications in Dynamics 365 and Power Platform.
• Experience with Field Services, Call Center modules, and Resource Scheduling Optimization (RSO).
• Exposure to ancillary Microsoft solutions (SharePoint, Outlook, Teams).
• Knowledge of Azure services (Azure Data Lake, Synapse, Functions).
• Familiarity with DevOps practices and CI/CD pipelines for D365.
• Understanding of Agile methodologies and working in cross-functional environments.

Responsibilities

• Provide advanced application support for D365 CE, D365 F&O, (one or both) and Power Platform solutions.
• Perform custom development and implement system enhancements.
• Partner with business stakeholders to analyze requirements and design solutions.
• Create and maintain Power Apps, Power Automate flows, and Power BI dashboards.
• Manage system integrations using Azure Logic Apps, APIs, and third-party connectors.
• Lead incident resolution, root cause analysis, and performance tuning.
• Support release management, upgrades, and system patches.
• Document system architecture, configurations, and workflows.
• Mentor junior staff and provide guidance on best practices in D365 and Power Platform.
• Act as a key point of contact for vendors and Microsoft support escalation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level