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The Azure Tier 1 Support Analyst will serve as the first line of defense on our growing cloud and security services team for our clients, handling day-to-day support requests related to Microsoft Azure and Security Incidents including inbound ticket processing, triage, and routing, end user support, identity management, initial information gathering, and handling of security related events. This is a hands-on role that combines technical troubleshooting with excellent communication skills and client service.