Microsoft Administrator

Bolton Partners Inc-posted 10 days ago

Full-time • Mid Level

Hybrid • Towson, MD

101-250 employees

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Job Summary: The Microsoft Administrator performs duties under the direction of the Director of Information Technology, though specific tasks may come from other stakeholders across the organization. This role is directly responsible for administering and managing the entire Microsoft ecosystem, including Microsoft 365, Azure, Entra ID, Intune, Purview, Exchange, SharePoint, Teams, Power Platform (Power Apps, Power Automate, Power BI), Dynamics 365, Dataverse, and related services. The position ensures secure, efficient, and optimized use of Microsoft technologies across the organization, while collaborating effectively with teams to support business objectives.

Serve as lead administrator for: Microsoft 365 Suite (Exchange, SharePoint, Teams, OneDrive) Microsoft Azure and Entra ID (Identity and Access Management) Microsoft Intune (Endpoint Management) Microsoft Purview (Compliance and Data Governance) Microsoft Power Platform (Power Apps, Power Automate, Power BI)
Configure, manage, and optimize security policies, compliance settings, and identity governance across Microsoft services
Build, maintain, and enhance custom Power BI dashboards and reports to support business and leadership needs
Implement and manage Intune policies for device compliance, application deployment, and endpoint security
Monitor and resolve system alerts, error logs, and performance issues across all Microsoft platforms
Manage release and patching processes, including updates and testing for Microsoft & third-party services
Administer user accounts, licensing, roles, and permissions across M365 and Azure environments
Review, optimize, and maintain workflows, automations, templates, and integrations within Power Platform and Dynamics 365
Act as the primary point of contact for Microsoft platform support and service requests
Onboard, train, and support new users across all Microsoft technologies
Collaborate with business units to ensure adoption of best practices and consistent processes
Partner with IT vendors to implement enhancements and resolve complex issues
Participate in departmental meetings, contributing input on Microsoft strategy and roadmap
Stay current with Microsoft ecosystem updates, best practices, and emerging technologies, recommending improvements where appropriate
Communicate effectively in both written and verbal contexts, demonstrating strong customer service skills
Maintain effective and cooperative working relationships with leadership, staff, and vendors, exercising tact and diplomacy
Work collaboratively within a team through change and challenges to support organizational goals
Demonstrate a spirit of extreme ownership with a strong focus on quality service delivery
Manage time effectively while balancing multiple priorities
Contribute proactively to team efforts in support of departmental and organizational goals
Perform additional duties as assigned

Associate’s degree in related field with 5+ years of experience, or
Bachelor’s degree in related field with 3+ years of experience
Ability to obtain and maintain Microsoft certifications if no job-related advanced degree
Demonstrated work-related experience may be considered instead of education requirements

Competitive salary and benefits package.
Opportunities for professional development and growth.
A collaborative and inclusive work environment.
Our firm offers an exciting work environment, with opportunities for professional growth, and a generous benefits package, including: family health, vision, and dental benefits; employer-paid disability and life insurance benefits; a 401(k) plan with match after 6 months of employment; vacation and sick leave; paid holidays; hybrid telework arrangements; and monthly fitness stipends.

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