Microsoft 365 Services Team Supervisor
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About The Position
Join us for an exciting leadership opportunity supervising the IT service team that supports Pierce County business operations, and 3,500 employees, that are reliant on Microsoft 365. As an IT Systems Engineer Supervisor, you will lead a core team responsible for Microsoft 365 service management, ensuring smooth daily operations, system availability, robust security, and responsive end-user support. You'll collaborate with various IT teams to implement and support solutions using Microsoft 365, such as Office Apps, Teams, Outlook, eDiscovery Premium, and SharePoint, as well as managing vendor relationships and contracts with Microsoft. In this hands-on role, you will leverage your deep expertise in Microsoft 365 while supervising a dynamic and skilled five-member team and working across the IT division with others who leverage Microsoft 365 components such as PowerBI, PowerPlatform, and Microsoft Servers. You'll be responsible for fostering professional and technical growth within your team and ensuring their continued development. If you have a strong leadership background, in-depth knowledge of Microsoft 365, and a passion for service operations, this role offers you the opportunity to make a meaningful impact while supporting Pierce County's technology needs.
