Microsoft 365 & Endpoint Management Administrator

Robertson Ryan InsuranceMilwaukee, WI
3dHybrid

About The Position

We are seeking a hands-on Microsoft 365 & Endpoint Management Administrator to own and optimize our modern workplace environment. This role is responsible for administering Microsoft 365 , SharePoint Online , Intune endpoint management , and our Tanium platform to ensure secure, efficient, and scalable operations across the organization. This position blends user experience, security, and operational excellence—ideal for an IT professional who enjoys both platform ownership and continuous improvement. This position is open to remote or onsite at our downtown Milwaukee, WI office.

Requirements

  • 3–7 years of experience in IT systems administration or endpoint management
  • Strong hands-on experience with Microsoft 365 , SharePoint Online, and Intune
  • Experience administering endpoint management or security platforms (Tanium preferred)
  • Working knowledge of identity and access management, device compliance, and security controls
  • Strong troubleshooting and documentation skills
  • Ownership mindset and operational discipline
  • Security-first thinking
  • Ability to balance user experience with governance
  • Strong communication with both technical and non-technical stakeholders

Nice To Haves

  • Experience with Tanium modules (Asset, Patch, Deploy, Comply, or similar)
  • Familiarity with Microsoft Entra ID (Azure AD), Conditional Access, and Zero Trust concepts
  • Experience supporting mid-size or enterprise environments
  • Microsoft certifications (MD-102, MS-102, SC-300, or similar)

Responsibilities

  • Administer and support the Microsoft 365 ecosystem (Exchange Online, Teams, OneDrive, SharePoint Online)
  • Manage user accounts, licensing, groups, and role-based access
  • Implement and maintain security controls, conditional access policies, and MFA
  • Monitor service health, usage, and adoption metrics
  • Partner with security and leadership teams on governance and compliance initiatives
  • Own SharePoint site architecture, permissions, and lifecycle management
  • Support department collaboration sites, document libraries, and workflows
  • Establish governance standards for site creation, storage, and retention
  • Assist users with SharePoint adoption, best practices, and troubleshooting
  • Manage endpoint configuration using Microsoft Intune (Windows, macOS, iOS, Android)
  • Deploy and maintain device compliance policies, configuration profiles, and application packages
  • Support device provisioning, enrollment, and lifecycle management
  • Troubleshoot endpoint issues related to policy, access, and performance
  • Administer the Tanium platform for endpoint visibility and control
  • Monitor endpoint health, patching status, and security posture
  • Coordinate remediation, patch deployment, and configuration enforcement
  • Collaborate with security teams on vulnerability management and incident response
  • Serve as escalation point for advanced Microsoft 365 and endpoint issues
  • Create and maintain technical documentation, SOPs, and runbooks
  • Participate in audits, security reviews, and continuous improvement initiatives
  • Support new technology rollouts and platform enhancements
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