Microsoft 365 Analyst

Kinaxis • Irving, TX

304d • Onsite

About The Position

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it's really our people who give us passion to always seek ways to do things better. As such, we're serious about your career growth and professional development, because People matter at Kinaxis. In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada's Top Employers, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today. At Kinaxis, we power the world's supply chains to help preserve the planet's resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers.

Requirements

• Deep expertise in Microsoft 365 technologies, including Exchange Online, SharePoint, Teams, OneDrive, Power Platform, Azure, Microsoft Intune, Defender for Endpoint, and Microsoft Security Solutions.
• Proven ability to act as a subject matter expert for Microsoft 365 and related technologies, providing guidance on complex implementations and technical solutions.
• Experience optimizing Microsoft 365 license usage to drive cost efficiencies and ensure that the organization derives maximum value from its subscriptions.
• Excellent problem-solving and troubleshooting skills for resolving technical issues across Microsoft technologies.
• Experience in an ITIL-based enterprise environment and a strong understanding of enterprise infrastructure, including user authentication, cloud computing, and Microsoft solutions.
• Post-secondary degree or diploma in Computer Science with 4+ years of experience in an enterprise IT environment.
• MCSE or equivalent, and certifications in Microsoft 365 (Fundamentals, Power Platform Fundamentals, Azure Fundamentals, Security & Compliance Fundamentals)

Responsibilities

• Establish and manage the Microsoft Center of Excellence at Kinaxis, setting best practices, governance, and standards for the adoption and use of Microsoft technologies across the organization.
• Design, implement, and optimize enterprise-wide solutions using Microsoft 365, Power Platform, GenAI, Azure, and other Microsoft technologies to enhance collaboration, communication, and productivity across teams.
• Provide expert guidance on Microsoft 365 implementations, including troubleshooting, gap assessments, and strategic advice for optimizing the use of Microsoft solutions.
• Identify opportunities for optimizing Microsoft 365 licenses, ensuring that the organization is getting the most value out of its Microsoft products and services, and driving ROI from the platform.
• Oversee the documentation and communication of Microsoft 365 release activities, ensuring that the organization is informed and prepared for new features and updates.
• Collaborate with both business and IT teams to address challenges with Microsoft 365 solutions, drive user adoption, and ensure alignment with business goals to maximize the value of Microsoft technologies.
• Handle ServiceNow requests and tasks related to Microsoft 365 as needed, ensuring timely resolutions and continuous improvement of Microsoft 365 services.
• Lead internal communications for the Microsoft Center of Excellence, including the development of newsletters, feature updates, and responses to Microsoft-related inquiries. Develop and deliver training and awareness programs to ensure effective use of Microsoft products.

Benefits

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree