Microbiology Supervisor

About the position

The Microbiology Supervisor (MS) will work under the general direction and guidance of the Department Manager and Laboratory Operations Management. The MS will perform job duties in accordance with GMPs, policies and procedures, and testing requirements. The MS will be responsible for training/advising of technologists and support staff and providing specialized expertise in assigned technical areas. The MS will handle laboratory proficiency testing/reporting and evaluate/recommend new testing procedures. The incumbent will apply technical skills and knowledge as it relates to laboratory results and accreditation, handling technical support issues for the department. Also responsible for critical review of patient results and reporting.

Responsibilities

• Supervise the day-to-day operation of the department to ensure smooth flow of samples and testing.
• Oversee the scheduling of staff to ensure production schedules are met.
• Counsel staff with regard to problems encountered in daily operations.
• Work with Quality Assurance to resolve client complaints by investigating problems, developing solutions and making recommendations to management.
• Identify process improvements to better meet client expectations and company objectives.
• Recommend new equipment for the department.
• Oversee the monitoring of inventory/ordering by establishing and maintaining par levels and re-stocking points for supplies and reagents.
• Perform duties in compliance with all applicable regulatory and accrediting agencies.
• Support Eurofins DPT’s business philosophy, leadership values and ethics.
• Assure technologists are adequately trained and provide training and technical advice to technologists and other support staff.
• Promote uniformity in the implementation of policies and procedures.
• Perform technologist job duties as needed to support appropriate staffing levels.
• Ensure that reviews of test results are timely and accurate and have involvement with reporting patient results.
• Compile statistics and track and trend department data.
• Counsel laboratory staff with regard to problems encountered in daily operations.
• Oversee the checking and transfer of data as necessary and take steps to correct possibly inaccurate data prior to continued processing or release.

Requirements

• Supervisory/Managerial Experience.
• Bachelor’s Degree in a chemical, biological science or a clinical laboratory science/medical technology program by an accrediting institution.
• Knowledge of regulatory requirements in both the CAP/CLIA setting as well as knowledge of FDA, and industry standards.
• Must be able to interpret and apply government and industry regulations.
• Excellent and effective written and oral communication skills, including presentation skills and interpersonal skills.
• Exceptional cross-functional team leadership skills and ability to work in close collaboration with others.
• Strong organizational and planning skills as well as strong attention to detail.
• Ability to work independently with limited supervision, adapt to change and manage multiple tasks.
• Ability to analyze, define and effectively convey difficult and complex issues in a way that accurately communicates the issues to leadership.
• Ability to problem-solve and make decisions on complex issues, often in a cross-functional team setting.
• Technical knowledge of applicable regulations.
• Minimum of 4 years CLIA experience from a CLIA certified establishment.

Nice-to-haves

• Microbiology background (preferred).
• Cleanroom/Aseptic Processing/Filling experience (preferred).
• Effective operations of a clinical reference laboratory.
• Analytical thinking and communication skills.

Benefits

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options.
• Life and disability insurance.
• 401(k) with company match.
• Paid vacation and holidays.