Micro-Credentials Program Coordinator II

Montana TechButte, MT
76d$19

About The Position

Montana Technological University's Graduate School is seeking a dynamic Program Coordinator to support and grow our innovative micro-credential programs. This role serves as the primary point of contact for students and stakeholders, coordinating program support services, outreach, recruitment, and student engagement. The Program Coordinator will also oversee special projects, marketing initiatives, grant administration, and staff supervision while ensuring smooth operations in admissions, enrollment, and certificate completion. We are looking for a detail-oriented, student-focused professional with strong organizational, communication, and leadership skills who can thrive in a fast-paced environment and is committed to advancing adult and professional education.

Requirements

  • Experience coordinating programs and optimizing administrative processes.
  • Skills with the full range of office software, database management, and website content tools.
  • Excellent written, oral, and interpersonal communication skills.
  • Ability to provide strong student service and teamwork, while maintaining confidentiality.
  • Demonstrated ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
  • Experience with grant writing and administration, or a strong willingness to learn.
  • Knowledge of budget oversight and program resource management.

Nice To Haves

  • Earned bachelor's degree (master's degree preferred in higher education, business, or related field).
  • Experience in higher education, particularly in student admissions, student programming, or adult/professional education.
  • Proven experience in supervising staff.
  • Demonstrated success in marketing, outreach, or program promotion.
  • Background in developing trainings, seminars, or public education materials.

Responsibilities

  • Serve as the primary point of contact for students and stakeholders in the graduate school's micro-credential program.
  • Assist the project manager and coordinate program support services, activities, and offerings, ensuring they meet the needs of adult and professional learners.
  • Develop, organize, and direct special projects and initiatives to expand or enhance micro-credential offerings.
  • Make marketing and outreach decisions to promote programs, including preparing education and information materials, and attending off campus recruitment events.
  • Provide trainings, seminars, and informational sessions to students, faculty, and the public about program content and benefits.
  • Assist with student recruitment, including lead tracking and outreach, CRM implementation and mentoring prospective and enrolled students.
  • Manage graduate school administrative functions related to admissions and enrollment processing, and certificate completion operations for micro-credentials.
  • Track and ensure timely responses for prospective and enrolled students, stakeholders, and funding partners.
  • Assist with writing and administering grants to support program expansion and sustainability.
  • Supervise program staff; provide leadership in progress tracking, budget oversight, and resource management.
  • Maintain a high level of student service, demonstrating accountability, attention to detail, and the ability to manage multiple concurrent assignments.
  • Some weekend work and travel required.

Benefits

  • Health, dental and vision insurance.
  • Mandatory retirement plan with employer contribution.
  • Partial tuition waiver.
  • Wellness program.
  • Generous employer contribution toward monthly health care benefits worth $6.08 per hour.
  • 5.9% retirement employer contribution for eligible employees.
  • 11 Holidays per year.
  • 3 weeks of Annual Leave to start.
  • Generous sick leave policy.
  • 6 credits of coursework free per year (fees not included).
  • Life and Disability Insurance.
  • Reduced tuition for dependents after 4 months of employment for eligible employees.
  • Employee Assistance and a Wellness Program.
  • Optional Retirement Plan for eligible employees.
  • Possible remote work days with supervisor approval and eligible positions.
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