MiCAL Crisis Line Clinical Supervisor

Common Ground • Pontiac, MI

354d • $33 - $36

About The Position

The ideal MiCAL Crisis Line Clinical Shift Supervisor is a strong leader with self-discipline, outstanding problem-solving skills, and dedication. The ideal candidate would thrive while supporting a fully remote staff helping individuals in crisis. Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness, and more.

Requirements

• Permanent year-round Michigan residency
• Master's Degree in the Human Services field
• Professional licensure in the State of Michigan (LLMSW, LMSW, LLPC, LPC, LLP, or TLLP)
• Minimum 3 years of experience in Crisis Services, preferred
• Certification in at least one of the following is preferred; CAADC, CAC-R, CCDP, CCDP-D
• Experience with persons with co-occurring mental illness and substance use disorder
• Standard met for Mental health Professional and Child Mental Health Professional
• At-home high speed internet on a private network
• A private, HIPAA compliant, dedicated office space

Responsibilities

• Provide crisis support to MiCAL Crisis Specialists
• Administrative functions, such as supervision meetings, payroll, shift scheduling, and debriefing
• Training and Development of Staff, including monitoring calls and online training
• Oversee daily MiCAL operations, including tasks of the MiCAL Crisis Specialists and call activities
• Provide support to MiCAL Crisis Specialists and 'back up' support, as needed
• Provide review and support to calls involving Imminent Risk and Involuntary Emergency Rescues
• Collaborate with other Common Ground programs, crisis safety-net providers, PIHP's, emergency departments, etc. to support callers
• Assess crisis and personal/family needs to determine services and referrals
• Maintain high level of confidentiality while performing all duties
• Fulfill any additional duties as assigned

Benefits

• Generous Paid Time Off
• Shift premiums
• Employer-sponsored benefit and wellness plans (including 16% fringe pay, Calm App, etc.)
• Competitive wage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Social Assistance
• Education Level: Master's degree
• Number of Employees: 251-500 employees