BEACON BEHAVIORAL SUPPORT SERVICES-posted 2 months ago
Entry Level
Hammond, LA
251-500 employees

The position involves supporting and implementing the Mission, Vision, and Core Values of Beacon Behavioral Health. The role requires upholding and embodying Beacon’s 5 Commandments for Exceptional Customer Service while working in a mental health care setting. The incumbent will assist in maintaining a safe and therapeutic environment, document patient interactions, and perform various clerical duties related to health information management and administrative support.

  • Support and implement the Mission, Vision, and Core Values of Beacon Behavioral Health.
  • Uphold and embody Beacon’s 5 Commandments for Exceptional Customer Service.
  • Demonstrate teamwork by carrying out routine and assigned tasks within the Beacon program.
  • Assist in maintaining a safe and therapeutic milieu by monitoring compliance with program rules.
  • Provide assistance with security and supportive manpower by controlling patients who exhibit unacceptable behavior.
  • Document patient’s departure from the program and significant occurrences, observed behavior, vital signs, and observation findings on assigned patients.
  • Recognize the impact of group contagion by behavior and assist with therapeutic interventions.
  • Assist clinician with patient care tasks and therapist with therapeutic interventions.
  • Perform clerical duties related to support of Health Information Management, Intake, Administrative Assistant, Clinic Manager, and Administrator.
  • Perform other duties and special projects as required.
  • Display flexibility and willingness to help others, identifying and offering solutions to problems.
  • Perform job with efficiency necessary to complete assignments within established time restraints and procedural guidelines.
  • Organize and prioritize work while being cost-effective and conserving resources.
  • Tolerate high-stress and high-volume work environments.
  • Deal constructively with stress and use appropriate customer etiquette in dealing with patients, families, and inquiries.
  • Offer and accept constructive feedback and respond appropriately to direction.
  • Work positively with both internal and external customers.
  • Be punctual in all aspects of work and adhere to attendance policy.
  • Maintain good physical and mental health, evidenced by a warm empathic attitude.
  • Show respect for the dignity and worth of others and maintain a high sense of personal integrity.
  • Work under close supervision with distractions/demanding patients and follow both verbal and written instructions.
  • Satisfy requirements for Healthcare Provider CPR and Management of Aggressive Behavior (MOAB).
  • Communicate effectively in English.
  • Stand on feet for long intervals and have the dexterity to participate in physical restraint of patients when necessary.
  • High school graduate or G.E.D. is required.
  • One year experience in a mental health care setting preferred (preferably as a Mental Health Technician or Certified Nursing Assistant).
  • Appropriate education in a mental health related field might be substituted for experience.
  • Must be able to work Nights.
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