MHSU Care Manager (Mobile Position-NC)

Partners Behavioral Health Management • Gastonia, NC

97d

About The Position

The Mental Health Substance Use Care Manager focuses on working closely with community hospitals, providers, and stakeholders to engage adults and/or children/adolescents in mental health/substance use services. This position is responsible for providing proactive intervention and care management (treatment planning, assessment, referral/linkage, and monitoring) to ensure that members and recipients receive appropriate assessment, oversight and services. This is a mobile position with work done in a variety of locations.

Requirements

• Bachelor's degree in a human service field and at least two years of full-time experience with the population served, or a Bachelor's degree in a field other than human services with at least four years of full-time experience with the population served, or a Master’s degree in a human service field and one year of full-time experience with the population served.
• For Provisionally Licensed Care Manager: Master’s degree in a human service field and one year of full-time experience with the population served, and current unrestricted LCSW-A, LCMHC-A, LCAS-A, LMFT-A.
• For Licensed Care Manager: Master’s degree in a human service field and one year of full-time experience with the population served, or Licensure as a registered nurse (RN) and four (4) years of full-time accumulated experience with the population served, and current unrestricted LCSW, LCMHC, LPA, LMFT, LCAS, or RN licensure with the appropriate professional board of licensure in the state of North Carolina.

Responsibilities

• Provide education, referrals, care management activities surrounding available services and supports including Physical Health, Behavioral Health, I/DD, LTSS, TBI, Pharmacy, Vision, and Dental services/supports.
• Link to needed behavioral health and physical health care services and facilitating appropriate connections to primary healthcare services through Community Care of North Carolina, the Health Department, or other community health resources.
• Coordinating and linking members to benefits.
• Complete initial and yearly Care Management Comprehensive Assessment and Care Plan.
• Conduct Care Team meetings and ensure treatment team members participate in treatment team meetings to address the needs of the member.
• Conduct continuous monitoring of progress towards goals identified in Care Plan through in-person and collateral contacts with the member and member’s supports, including family, information and formal caregivers and routine care team reviews.
• Identify the gaps in needed services and intervene as needed to ensure the member receives appropriate care.
• Identify and refer member to community resources.
• Oversee care transitions for members who are moving from one clinical setting to another.
• Maintain accurate tracking and data information for care management activities and outcomes including tracking of individuals in and out of services, those who are on waiting lists, those who need follow-up, and those on outpatient commitments.

Benefits

• Annual incentive bonus plan
• Medical, dental, and vision insurance with low deductible/low cost health plan
• Generous vacation and sick time accrual
• 12 paid holidays
• State Retirement (pension plan)
• 401(k) Plan with employer match
• Company paid life and disability insurance
• Wellness Programs
• Public Service Loan Forgiveness Qualifying Employer

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees