MH Operations Coordinator

FirstBank • Knoxville, TN

6d

About The Position

The MH Operations Coordinator works to provide excellent client service within the Manufactured Housing Communities (MHC) division of the Specialty Lending Group (SLG). The Operations Coordinator helps ensure the MHC is operating efficiently and effectively by following internal procedures. Works directly externally with clients as needed for draws, pay-offs and internally with Relationship Manager (RM) and Relationship Management Associates (RMAs) to ensure smooth transactional processes. Reports to MH Operations Manager.

Requirements

• Professional written and in-person communication skills
• Strong skills in Microsoft Excel/Word/Powerpoint
• 1-2 years of analyst experience, preferably in the banking environment
• The ideal candidate would have some knowledge of the Manufactured Housing industry

Responsibilities

• Enhancing the client experience on all MHC relationships
• Identifies client issues and solutions with speedy resolutions
• Understanding of operational procedures regarding draws, borrowing base, true-ups, flood, post-closing process, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees