MH Loan Processing Analyst - East
About The Position
We are seeking a MH Loan Processing Analyst - East for the MH Loan Production - East The MH Loan Processing Analyst performs all loan processing duties, including processing, auditing, and funding, to meet service expectations. Exceptional customer service is crucial, as the specialist enhances the service experience for sources and borrowers by listening, identifying needs, and offering solutions. Quality control audits ensure accuracy, completeness, and compliance with internal guidelines. Additionally, the specialist assists the Funding Manager with overseeing departmental resources. If you have loan processing, customer service or quality control experience you should apply right away! Highlights: Provide daily and monthly production reports for management Perform end-of-day reconciliation & reporting Train new Loan Processors on processing, auditing, and funding processes Assist the Funding Manager with oversight of the departmental resources
Requirements
- Required 2 years of lending processing experience and/or customer service experience or related experience.
- Required High School Diploma or Equivalent
- Required Strong organizational skills
- Required Good technical skills
- Required Exceptional problem-solving skills
- Required Good listening skills
- Required Good verbal and written communication skills
- Required Proficient in Microsoft Office applications (Excel, Word, Access, PowerPoint, Outlook)
- Required Knowledge of consumer lending laws and regulations
Nice To Haves
- Financial Institution knowledge
- MH or Real Estate Lending experience
- Experience managing/monitoring production pipeline.
- Experience training others
- Quality control or audit experience.
- Preferred 2 years of college or related financial services experience
- Preferred General knowledge MH Lending or Real Estate Lending industry
Responsibilities
- Provide daily and monthly production reports for management
- Perform end-of-day reconciliation & reporting
- Train new Loan Processors on processing, auditing, and funding processes
- Assist the Funding Manager with oversight of the departmental resources
Benefits
- Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
