MH Food Service Associate

Brown University Health Services • Taunton, MA

79d • $17 - $24

About The Position

The position involves providing patient meal service and maintaining cleanliness in all areas supporting meal service at Brown University Health. Employees are expected to embody the organization's values of Compassion, Accountability, Respect, and Excellence in their interactions with patients, customers, and colleagues. Additionally, employees should demonstrate core Success Factors such as Instilling Trust, Valuing Differences, and focusing on Patient and Community collaboration.

Requirements

• Able to understand and follow instructions.
• Read English.
• Work on feet for long periods of time.
• Be courteous with all customer groups.
• Previous food service experience.
• Cooperative in interactions, treating customers with courtesy, respect, and compassion.
• Patient when responding to questions and answers.
• Respond to requests in a timely manner.
• Handle interruptions skillfully.
• Maintain a professional appearance and demeanor.
• Strive to prevent/resolve customer concerns to satisfaction.
• Responsible for ongoing development of work skills through available resources.
• Attend and participate in staff meetings and inservices.
• Assist in the orientation of others and participate in mentoring.
• Perform analytical and decision-making functions with minimal supervision.
• Seek assistance/consultation when appropriate.
• Demonstrate understanding of hospital and departmental policies and procedures.

Responsibilities

• Accurately assemble, distribute, and collect patient trays.
• Collect patient trays at the appropriate time and in an efficient manner.
• Clean all wares used for meal service.
• Clean all equipment used for meal service.
• Clean dish machine, dish room, and equipment appropriately.
• Respond to patient requests in a timely manner.
• Pass patient trays in a correct and courteous manner.
• Handle food safely, maintaining temperatures and using barriers as per HACCP plan.
• Strip trays per procedure and in a timely manner.
• Complete work assignments within an acceptable time frame.
• Use time and resources effectively for successful job completion.
• Develop and maintain efficient working relationships.
• Be reliable in attendance and punctuality.
• Recognize the importance of teamwork and partner with others for positive outcomes.
• Contribute to team efforts to ensure quality services.
• Offer creative solutions to issues or concerns.
• Produce quality results and strive for continuous improvement.
• Accept responsibility for work performed and take corrective action as needed.

What This Job Offers

• Job Type: Part-time
• Industry: Educational Services
• Education Level: No Education Listed