MGR SERVICE COMMERCIAL

Terminix

132d

About The Position

Directs staff of Service Department in branch to provide quality service to all customers. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to 'protect people, enhance lives, and preserve the planet.'

Requirements

• High school diploma or general education degree (GED).
• Must possess a valid driver's license from state of residence.
• 2 or 4 year degree strongly preferred.
• 1-2 years related experience preferred.
• Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organizations.
• Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Knowledge of dry chemicals and pesticides.
• Familiar with Department of Transportation (DOT) rules and regulations.

Responsibilities

• Directs, monitors, and motivates staff of the branch service department to provide quality service to all customers.
• Provides continued, up-to-date training of branch service and sales personnel.
• Inspects termite and pest control work done by the branch personnel to ensure compliance with company standards.
• Responds to customer complaints.
• Contacts pending cancellations in an attempt to retain account.
• Maintains current awareness of number of customers remaining to be serviced in the month.
• Takes responsibility of servicing pest routes when necessary.
• Maintains inventory.

Benefits

• Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more.
• 401(k) retirement plan with company-matching contributions.
• Vacation days & sick days.
• Company-paid holidays & floating holidays.
• Tuition Reimbursement benefits (for FT Colleagues).
• Professional and Personal Growth opportunities.
• Training and development programs available.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees