Mgr Release of Information / HIM ROI

Hartford HealthCare • Farmington, CT

405d

About The Position

The Manager of Release of Information (ROI) oversees the centralized system-wide processes within the Health Information Management (HIM) Department at Hartford HealthCare. This role ensures compliance with HIPAA and other regulations while serving as a key contact for regulatory and payer audits. The manager is responsible for maintaining quality customer service and monitoring payment protocols, as well as leading a team to enhance productivity and compliance in the release of medical records.

Requirements

• Associate degree in Health Information Management or Technology (minimum).
• 1-2 years management experience in a healthcare setting (minimum).
• Knowledge of release of information regulations, both Federal and State (minimum).
• RHIT (Registered Health Information Technology) certification (minimum).

Nice To Haves

• Baccalaureate Degree in Health Information Management (preferred).
• Knowledge of state and federal regulations regarding regulatory audits (preferred).
• Experience with Epic HIM modules (preferred).
• 2-3 years' experience in Health Information (preferred).
• RHIA (Registered Health Information Administrator) certification (preferred).

Responsibilities

• Oversee the centralized ROI processes ensuring compliance with HIPAA and other regulations.
• Monitor special requests and ensure timely processing of medical records for priority requestors.
• Provide performance feedback, orientation, and training for new employees in the ROI team.
• Manage workflow among employees to ensure maximum productivity and quality standards are met.
• Participate in professional development activities and maintain strong working relationships with leadership.
• Promote change management and strive to improve the quality and productivity of the ROI Unit.
• Perform quality assurance reviews and monitor activity in the correspondence tracker.
• Serve as a subject matter expert for Cobius software and train staff on its use.

Benefits

• Competitive benefits program designed to ensure work/life balance.
• Opportunities for career development and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: Associate degree
• Number of Employees: 10,001+ employees