Mgr Reg Technical Operations (52090)

Carter BloodCare•Bedford, TX

About The Position

The Regional Manager of Technical Operations (RMTO) is responsible for supporting the Distribution/Hospital Services, Component production, and Testing and Labeling departments in Texoma, and North, Central and East Texas (Carter BloodCare service areas) Under minimal, direct supervision, the RMTO supports routine operations, conducts interviews, manages departmental training for team members, and supports the Hospital Relations department with Pre-Hospital Transfusion account management. The RMTO ensures proper utilization and shipment of all blood products, oversees and coordinates, drafts, administers, and implements departmental procedures, validations, and other regulatory issues. This position identifies and establishes consistency in procedures, processes, budgets, timekeeping, and best practices within the Carter BloodCare (CBC) service area. The RMTO exemplifies and champions CBC Core Values and Code of Conduct, and adheres to CBC policies and applicable Standard Operating Procedures (SOPs). To support ongoing development and organizational goals, the RMTO is required to attend meetings and training sessions, as assigned. The RMTO maintains active and current professional licensure and/or certifications, as required by role-specific regulations and organizational requirements. Periodic travel between assigned work areas to support other locations/projects within the service area is required. A valid driver’s license and an acceptable driving record (as specified in the current Vehicle Safety Loss Control Guidelines) are required. Exempt employees are expected to maintain availability beyond standard business hours when business needs arise. Regular, full-time attendance is required during normal working hours.

Requirements

Bachelor’s of Science Degree or related field
MLS, ASCP, or equivalent
Minimum of 4 years of experience in blood bank management or in a supervisory position; or, 2 years of supervisory experience in blood banking, with an emphasis on inventory management and hospital services; or five years in a supervisory capacity in a government-regulated inventory control environment; or equivalent combination of comparable education and experience
Minimum of 2 years of experience with blood/inventory management software/programs
Must possess a valid driver’s license and an acceptable driving record
Excellent verbal and written communication skills, including strong telephone communications aptitude
Working knowledge of applicable AABB standards and FDA regulations associated with manufacturing, quality control, distribution, storage, and transportation of blood products
Ability to write and perform SOPs and validations in accordance with regulatory standards
Working knowledge of equipment and instrumentation in associated departments (e.g., Component Production, Distribution, Testing and Labeling)
Strong computer skills, with a familiarity and background in blood banking, inventory management, component production, and product quality control software and programs, as well as Microsoft Office Suite
Comprehensive knowledge of relevant administrative functions (e.g., timekeeping, budget activities, temperature monitoring)
Ability to lead and motivate a diverse workforce towards common objectives
Ability to make and act on critical decisions in unusual or stressful situations, with little or no direct supervision or guidance
Demonstrates strong organizational skills to support departmental needs and maintain inventory availability

Nice To Haves

Minimum of 6 months of experience working in a blood component (or other) production capacity, preferred
Minimum of 6 months of experience working in a timekeeping/payroll capacity, including attendance policy enforcement, preferred

Responsibilities

Supporting the Distribution/Hospital Services, Component production, and Testing and Labeling departments in Texoma, and North, Central and East Texas (Carter BloodCare service areas)
Supporting routine operations
Conducting interviews
Managing departmental training for team members
Supporting the Hospital Relations department with Pre-Hospital Transfusion account management
Ensuring proper utilization and shipment of all blood products
Overseeing and coordinating, drafting, administering, and implementing departmental procedures, validations, and other regulatory issues
Identifying and establishing consistency in procedures, processes, budgets, timekeeping, and best practices within the Carter BloodCare (CBC) service area
Exemplifying and championing CBC Core Values and Code of Conduct, and adheres to CBC policies and applicable Standard Operating Procedures (SOPs)
Attending meetings and training sessions, as assigned
Maintaining active and current professional licensure and/or certifications, as required by role-specific regulations and organizational requirements