Mgr - Quality

ALL REALTRUCK Career•Springfield, MO

About The Position

The Manager of Quality will develop, implement, maintain, and lead the Quality Management System for multiple manufacturing plants and/or distribution facilities. The Manager will function as a part of the plant senior leadership team who sets short and long-term strategy as it relates to the Quality Management System. The manager will be responsible for continuous improvement initiatives for all aspects of the functional area. This position will manage a staff of quality supervisors and inspectors.

Requirements

Bachelor’s degree in Quality Engineering, other engineering, or a related field is preferred. In lieu of degree 10+ years of quality in a manufacturing field required.
7+ years of quality systems experience required, including 1-3+ years of leadership experience required, preferably in a manufacturing and assembly environment.
Previous ISO 9000:2015 / IATF 16949 experience is required
Ability to communicate with and interact with production team members.
Ability to present and provide data to top management.
Ability to identify issues and inefficiencies and to implement and drive changes.
Proficient in quality database systems and Microsoft Office suite.
Ability to compute rate, ratio, and percent, and to draw and interpret graphs.
Flexibility to support a 2-shift operation, which may include occasional Saturdays.

Nice To Haves

CQU (Certified Quality Engineer) or other ASQ certification preferred.
SPC and/or Lean Six Sigma certification is desired.

Responsibilities

Develop and maintain strong relationships with operations management, engineering, sales, and dealer-based customers to understand business, quality, and customer needs.
Manage the staff of Quality Supervisors and Inspectors. Provide performance feedback, guide, mentor, and manage workload activities.
Communicate and collaborate with Operations management on the implementation of quality objectives and corporate objectives to maximize product quality and minimize cost.
Responsible for all aspects of maintaining ISO and/or IATF certification for all manufacturing facilities and implementing any additional quality related business certifications.
Identify recurring quality defects and conduct root-cause analysis and implementation of corrective action for process and quality system related concerns.
Establish and drive quality objectives for the business and strategic initiatives related to the quality system.
Lead continuous improvement activities to enhance the quality system. Conduct audits, including closing out audit findings, creating audit finding reports, and determining proper corrective and preventative actions.
Resolve all customer quality complaints, assigns corrective actions and provides feedback to customers on a resolution.
Ensure timely resolution of supplier failure, corrective actions and preventative actions.
Manage, facilitate, and/or implement automotive Quality Core Tools including APQP, Control Plans, PPAP, FMEA, SPC, and MSA as needed.
Manage key metrics and report to the leadership team.