Mgr Quality-411

Superior Energy Services Careers•Broussard, LA

About The Position

Responsible for designing the Quality program and verifying that it is successfully implemented and maintained to ensure compliance with customer and regulatory requirements. Serve as company QMS Representative and maintain certification to applicable ISO and API Standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain knowledge of changes in industry standards, customer requirements, inspection techniques. Auditing: Serve as the point of contact for customer or Certification Body audits. Lead and/or assign auditors and subject matter experts for internal, external audits, and vendor/critical supplier audits. Responsible for the collecting and interpreting quality data to assist in continual improvement of the Quality Management System. Assist with Quality Management system annual Management Review, including maintaining and establishing annual Quality Objectives. Assist with the development and maintenance of all QMS Documents (QMS Manual, Work Instructions and QA Forms). Serve as QMR to conduct customer and critical supplier related investigations. Supervise QA/QC Coordinators. Review of customer tenders and quality documents to help support Marketing and Operations. Reviews are to ensure Workstrings International has the capabilities to meet customers applicable quality requirements. Review and approve development and revisions of Quality Control Plans for customers. Review and approve Quality System Procedures and Process Control Plans. Directs and continually educates QA/QC Coordinators to ensure the quality of products are consistent with established internal, customer and industry standards. Assign routine Quality Assurance Operational Inspections. Directs QA/QC Coordinators to monitor results of inspection and testing activities to ensure continuous control over materials, facilities, and products and interprets data. Serves as liaison for 3rd party monitor request during outgoing inspections. Monitor third party offsite outgoing inspections as required. Review damages resulting from 3rd party inspections of Company-owned pipe/tool(s) onsite & offsite. Monitor operational compliance with Customer specifications. Direct investigation of internal incidents and customer incidents. Other duties as assigned by the NAM Director of Quality.

Requirements

Must possess a strong understanding of quality systems
Ability to explain complex concepts to entry level employees
Familiarity with popular or common quality standard
Basic understanding of quality engineering and statistical techniques
Thorough understanding of the quality audit process and related techniques
Working knowledge of API quality and product standards, ISO-9000 series of quality system standards and the implementation, qualification and maintenance of these programs
Working knowledge of temporary pipework, and related industry standards
Working knowledge of computer software
Understand and comply with all Safety and Environmental requirements
Excellent written and verbal communication skills
Capable of managing and completing multiple tasks accurately and expeditiously
Self-motivated with the ability to prioritize work independently and establish goals and objections with little to no supervision
Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedures and effectively present information and responses to groups of managers and customers
Ability to apply general to advanced mathematical concepts
Ability to define problems, collect data, establish facts, and draw valid conclusions

Responsibilities

Designing the Quality program
Verifying successful implementation and maintenance of the Quality program
Ensuring compliance with customer and regulatory requirements
Serving as company QMS Representative
Maintaining certification to applicable ISO and API Standards
Maintaining knowledge of changes in industry standards, customer requirements, inspection techniques
Serving as the point of contact for customer or Certification Body audits
Leading and/or assigning auditors and subject matter experts for internal, external audits, and vendor/critical supplier audits
Collecting and interpreting quality data to assist in continual improvement of the Quality Management System
Assisting with Quality Management system annual Management Review, including maintaining and establishing annual Quality Objectives
Assisting with the development and maintenance of all QMS Documents (QMS Manual, Work Instructions and QA Forms)
Serving as QMR to conduct customer and critical supplier related investigations
Supervising QA/QC Coordinators
Reviewing customer tenders and quality documents to help support Marketing and Operations
Ensuring Workstrings International has the capabilities to meet customers applicable quality requirements
Reviewing and approving development and revisions of Quality Control Plans for customers
Reviewing and approving Quality System Procedures and Process Control Plans
Directing and continually educating QA/QC Coordinators to ensure the quality of products are consistent with established internal, customer and industry standards
Assigning routine Quality Assurance Operational Inspections
Directing QA/QC Coordinators to monitor results of inspection and testing activities to ensure continuous control over materials, facilities, and products and interprets data
Serving as liaison for 3rd party monitor request during outgoing inspections
Monitoring third party offsite outgoing inspections as required
Reviewing damages resulting from 3rd party inspections of Company-owned pipe/tool(s) onsite & offsite
Monitoring operational compliance with Customer specifications
Directing investigation of internal incidents and customer incidents
Other duties as assigned by the NAM Director of Quality