Mgr, Inside Sales
About The Position
W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com. As a Manager of Inside Sales, you will lead 10-12 sellers to exceed revenue and profitability goals by growing targeted customers and acquiring new customers applying the sales management process. You will report to a Regional Sales Vice President, Inside Sales. Location is Tempe, Arizona
Requirements
- High School Diploma/GED
- 5+ years sales experience in B2B solution-based selling environment focused on revenue attainment and goal orientation
- Proven experience leading and developing high-performing sales teams
- Coaching capabilities, both in-the-moment and through structured development plans
- Financial acumen with a demonstrated ability to forecast, manage sales pipelines, identify trends, and escalate key concerns
- Track record of leading teams to exceed revenue goals and key performance metrics
- Ability to leverage data and market insights to drive strategic planning and execution
- Travel estimated less than 10%
Responsibilities
- Develop and execute coaching plans focused on people, process, and performance—driving accountability, results through others, and timely execution.
- Observe and provide real-time coaching on key performance metrics, Grainger’s value proposition, and effective selling strategies for medium-sized customers.
- Maintain a deep understanding of market conditions, competitive landscape, customer needs, and the unique dynamics of the assigned customer segment.
- Lead strategic territory planning, including making recommendations for account transitions or adjustments to coverage models.
- Identify seller strengths and development areas quickly; coach with intention and precision to drive consistent performance.
Benefits
- With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
1-10 employees
