Manager, HTM BUS OPS

UT Southwestern Medical Center•Dallas, TX

15d

About The Position

The Manager, HTM Business Operations, is an essential specialist management role responsible for the efficient and effective administration of all business, financial, and supply chain functions within the Healthcare Technology Management (HTM) Department. This position executes the business and financial strategies set by the Director of Clinical Engineering and the HTM leadership team. The Manager is responsible for the day-to-day financial administration of the department, including tracking, analysis, and reporting on budgets, service contracts, and inventory. This role focuses on operational execution, leveraging data analysis to optimize parts procurement, manage vendor relationships, and ensure the financial integrity and compliance of HTM business processes.

Requirements

Bachelor's Degree in Biomedical Engineering, Electrical Engineering, Clinical Engineering, Finance, Business Administration, or a closely related field
An equivalent combination of education and experience may be substituted
7 years of progressively responsible experience in healthcare technology management, biomedical/imaging service industry, or a related complex operational environment and
4 years specifically in a management or senior specialist capacity overseeing business operations, financial analysis, or contract/inventory management
(CHTM) CERT HLTHCR TECHNOLOGY MANAGER
Other relevant finance or accounting certification may be substituted
Financial Management: Proficient in budgeting, cost accounting, financial analysis, and financial reporting specific to complex healthcare service operations.
Contract Administration: Demonstrated experience in the day-to-day administration, financial monitoring, and negotiation of service and vendor contracts.
Operational Execution: Proven ability to manage and execute established business plans and financial processes effectively.
Data Analysis & Reporting: Proficient in using data analysis tools to track performance metrics and generate detailed, actionable reports on financial and operational data.
Supply Chain Management: Strong knowledge of best practices in parts procurement, inventory control, and strategic vendor relationship management.
Interpersonal & Communication Skills: Excellent ability to communicate complex financial information clearly and collaborate effectively with peer managers and external stakeholders.
Regulatory Compliance: Working knowledge of relevant regulatory requirements (e.g., Joint Commission) as they pertain to HTM business operations and service contracts.

Nice To Haves

Master's Degree (e.g., MBA, MHA, MS in Finance or Operations Management)

Responsibilities

Manages and administers the HTM departmental operating and capital budgets, performing detailed tracking, expense analysis, and variance reporting to maintain financial control and adherence to budget allocations.
Conducts detailed financial reporting and in-depth variance analysis for HTM expenditures, identifying deviations, financial drivers, and providing actionable cost-control data to the HTM leadership team.
Implements and maintains established financial controls and processes for all HTM business operations, ensuring compliance with University policies, budget allocations, and accounting standards.
Oversees the execution of the entire parts purchasing and inventory management lifecycle, including processing orders, negotiating pricing within established guidelines, optimizing inventory levels, and managing the Computerized Maintenance Management System (CMMS) parts database.
Administers and monitors the financial performance of all patient-related equipment service contracts and maintenance agreements across all HTM domains (biomedical, imaging, and field services), ensuring timely renewal, accurate billing, and contract compliance.
Executes the department’s vendor management program, including coordinating business reviews, monitoring adherence to financial and service level agreements, and maintaining comprehensive vendor documentation.
Analyzes contract utilization data and service history to identify opportunities for cost savings and service level improvements, making execution recommendations to HTM leadership.
Tracks and reports on department-wide operational and productivity metrics, analyzing performance data from all HTM service lines to provide insights for workflow efficiency improvements.
Develops and maintains management reports and dashboards that provide clear, accurate, and real-time data on financial performance, operational efficiency, and contract effectiveness for the department.
Leads and implements approved continuous process improvement initiatives focused on enhancing workflows related to cost, efficiency, and resource utilization within the HTM business functions.
Collaborates with the HTM operational managers (Biomedical, Imaging, Field Service) by providing essential financial data and analysis related to workload, service request trends, and resource allocation.
Assists the Director with the development of the HTM department's annual business plan and financial goal setting, ensuring alignment with institutional financial objectives.
Ensures that all HTM business operations, financial practices, and contractual agreements comply with Joint Commission standards, state and federal regulations, and University policies.
Directs the accurate maintenance of all departmental financial records, service contracts, and business-related documentation.
Provides detailed financial analysis and reporting related to staffing models and productivity metrics to the Director and operational managers to inform human resource and resource distribution decisions.
Serves as the primary departmental point-of-contact for administrative and financial departments (e.g., Finance, Procurement, Supply Chain) regarding HTM business processes and transactions.
Performs other related duties as assigned or requested, with a consistent focus on optimizing the business and financial execution of the department.