Mgr, Enterprise Programs and Platform Performance

Walt Disney • Burbank, CA

71d • $107,300 - $147,500

About The Position

The Global Security Control Center (GSCC) is responsible for supporting emergency and non-emergency events, researching global affairs, incoming call mitigation, event dispatching, and event-driven global notification services 24 hours a day, 7 days a week. In an emergency, the GSCC directs and coordinates Disney enterprise assistance and support by providing technical and advisory assistance for the performance of essential operational services, the issuance of warnings of risks and hazards, dissemination of employee information, as well as serving as the central communication intake point for Global Security. Apply today and Be A Part Of The Story! The Manager for GSCC Program and Platform Performance will manage a team of one Program Manager, and two Geospatial Specialists, while overseeing the successful performance of the GSCC's technology platforms. The core enterprise-level programs under this Manager's purview include: Travel Safety, Social Media Research, and Contracts. The Manager will also be responsible for evaluating the performance of GSCC technology integration and working with partners to solution impacts to GSCC systems and process. This includes having prior and current working knowledge of key industry vendors and technology platforms in the corporate Global Security space. The Manager will internally collaborate with peer teams and management in the GSCC: Specialists and Dispatch to ensure seamless integration and coordination on cross cutting issues. At the broader GSCC management level, the Manager will play a key role in the development and production of the GSCC's innovative lines of products and services for the enterprise programs under his/her purview. This role is for a strong people leader who is passionate and ambitious about coaching, mentoring, advocating for their direct reports, and taking a hands-on working-level approach on projects when needed. You will be an expert in executing on strategic direction, task and metrics oriented, and brings a proven foundation of program management skills that can be translated across multiple cross-cutting initiatives while sharing that experience with the team.

Requirements

• 5 years or more of professional and progressive experience in leading people and programs.
• Experience managing and evaluating direct reports.
• Working knowledge and experience in leveraging current technology platforms and geospatial data.
• Training, skills, and experience in the successful design, execution, management and long-term sustainment of enterprise-wide programs.
• Experience in developing and managing a Social Media Research program.
• Experience in developing and overseeing a corporate Global Travel Safety program.
• Experience in building Key Performance Indicators (KPIs) and collecting metrics.
• Experience in identifying and proactively developing internal and external partnerships.
• Ability to build stakeholder rapport and communicate effectively.
• Experience in writing for, briefing, and interacting with all levels of a highly matrixed organization.

Nice To Haves

• Experience working in large corporations.
• Master's degree.
• PMP certification.
• Membership in ASIS, ATAP, AIRIP, Analyst Roundtable, OSAC, SEC, DSAC, or similar professional association.

Responsibilities

• Manage a team of one Program Manager and two Geospatial Specialists.
• Oversee the successful performance of the GSCC's technology platforms.
• Evaluate the performance of GSCC technology integration.
• Collaborate with peer teams and management in the GSCC.
• Develop and produce innovative lines of products and services for enterprise programs.
• Coach, mentor, and advocate for direct reports.
• Execute on strategic direction and manage tasks and metrics.

Benefits

• Health and savings benefits.
• Educational opportunities.
• Special extras that only Disney can provide.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Motion Picture and Sound Recording Industries
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees