Mgr Clinic Operations - Healthpark Family Care
About The Position
The Manager of Ambulatory Clinical Operations supports the Sr Manager/Director in overseeing the daily administrative and clinical operations of ambulatory care services. This role focuses on ensuring efficient and high-quality patient care across assigned clinics, locations, specialties, service lines. Responsibilities include assisting with operational assessments and improvements, collaborating with clinic staff to achieve quality outcomes, and managing the hiring and evaluation of team members. The Manager also supports quality improvement initiatives, ensures compliance with regulatory standards, helps manage budgets and expenses, addresses patient and staff concerns to enhance satisfaction, and assists in the development and implementation of policies.
Requirements
- Bachelor's degree in health administration or business or nursing
- Four (4) years progressive experience in healthcare setting with at least two (2) of those years in Lead or Supervisory role. Relevant years of experience in lieu of bachelor's degree
- Must be able to communicate and collaborate effectively with a diverse group of patients, families and team members
- Responsible for the supporting strategy and operational execution of initiatives to expand the services, creation of efficient clinic operations, and supports services through service line initiatives
- Analytical skills related to independently interpreting/analyzing budget and workforce data
- Maintains current knowledge based of compliance, rules and regulations, and licensure from accrediting boards
- Must be self-directed and capable of priority setting and problem solving
- Must be able to demonstrate effective management skills and techniques
- Must be able to demonstrate patient centered/patient valued behaviors
- Must demonstrate advanced knowledge of assigned department operation including policies, personnel and budget management
- Demonstrates strong skills in organization, leadership, and workload management
- Strong and effective skills in communication, teaching and negotiation
- Demonstrates ability to use available resources creatively
Responsibilities
- assisting with operational assessments and improvements
- collaborating with clinic staff to achieve quality outcomes
- managing the hiring and evaluation of team members
- supports quality improvement initiatives
- ensures compliance with regulatory standards
- helps manage budgets and expenses
- addresses patient and staff concerns to enhance satisfaction
- assists in the development and implementation of policies
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What This Job Offers
Career Level
Manager
Number of Employees
5,001-10,000 employees
