Mgr Call Center Enablement

CVS HealthWork from hom, OH
246d$60,300 - $132,600

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About The Position

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. The position involves designing enterprise-wide and/or cross-functional solutions to address business problems, resulting in initiatives that significantly impact organizational strategy. This role enables call center agents to be competitive in the marketplace and effectively serve customers. It includes executing the strategy and vision for the organization's goals, risks, and compliance while minimizing costs and empowering the organization with its IT infrastructure.

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