MGR BRANCH L1

Terminix • Allentown, PA

75d

About The Position

This key role is responsible for leading all aspects of Sales and Service for one of our small to medium-sized (based on revenue) Terminix branch locations across the country. The Branch Manager is accountable for all facets of operation for one of our Terminix locations. This includes team leadership, staff training and development, customer satisfaction and retention, service delivery, operational efficiency and new business development – all supported by Terminix’s corporate resources and business model.

Requirements

• Bachelor’s Degree and 2-4 years managing associates in a fast-paced environment
• Willingness to relocate is highly desirable
• Profit & loss and/or experience in sales management is strongly preferred
• Ability to effectively lead and motivate others through coaching, mentoring, etc.
• Strong communications skills – impersonal, written, presenting
• Strong time management and organizational skills
• Good problem solving skills and ability to come up with practical solutions
• Ability to build rapport easily and establish trust with customers and employees
• Proficient in Microsoft Office Products (Word, Excel, PowerPoint, etc.)
• Good aptitude for basic/intermediate math necessary for doing calculations related to sales and service
• A valid driver’s license is required

Responsibilities

• Managing branch P&L – monitoring financial performance and expenses, driving growth, ensuring revenue and profit plans are achieved
• Fostering a positive work environment that motivates associates and drives customer satisfaction
• Directly managing the branch Sales team and branch supervisors
• Overseeing Service operations along with the Branch Service Manager
• Recruiting, interviewing, hiring and training branch staff
• Monitoring regulatory compliance, quality control standards and ensuring safety
• Ensuring alignment with Terminix business model and guidelines, including implementing company programs and initiatives

Benefits

• Comprehensive training and licensure, all paid by the company
• Company vehicle, gas card, cell phone, and laptop
• Highly competitive base compensation and bonus program
• Opportunities for continued advancement and career growth
• Medical, dental and vision coverage + discounts on Terminix brands
• Short/long-term Disability and Life Insurance
• Paid time off
• 401(k) retirement plan with company-matching contributions
• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees