Mgr, Biomedical Services

Compass Group•New York, NY

4h•$95,000 - $110,000

About The Position

Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues. We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment. Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment. Explore more at intelashealth.com.Job SummaryJOB DUTIES AND RESPONSIBILITIES: Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance with company policies and procedures Implement KPI improvement strategies Complete all required trainings Analyze, repair, and test electronic and electromechanical equipment Repair, install, maintain, calibrate, and inspect complex clinical equipment, instrumentation, and systems. Perform planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns Display effective client service in accordance with client satisfaction survey protocol Provide input on client capital replacement strategies for medical equipment and the maintenance requirements Lead team huddles and meetings Flexibility to work augmented shifts based on unit needs and client contractual requirements Maintain an orderly and functional working environment, ensuring tools and test equipment are calibrated and functional before use Supervise and instruct biomedical equipment maintenance personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment Provide recognition for employee when programs are implemented with success Manage disciplinary issues and other employee relations concerns with guidance from Human Resources Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis. Establish and administer on-call schedule; assume on-call responsibilities as necessary Prepare, present, and explain the equipment database (CMMS) reports Maintain accurate inventory and documentation on all equipment, inspections and equipment repairs and failures Make recommendations to the Department Manager regarding service strategies on equipment; keep supervisor informed of activities, needs and problems. Provide accurate and timely database management of CMMS in accordance with QMS policies and procedures Review outcome of planned maintenance actions and make recommendations to department staff concerning improvements Research and initiate orders for repair parts, working within established budget parameters. Generate purchase orders and effectively find second-source parts Maintain accurate records of repairs, calibration, and tests Perform other duties as assigned that are intrinsic to the successful operation of the business

Requirements

Associate’s Degree in biomedical equipment technology or electronic equipment or equivalent
CABT, A+, etc, Certifications preferred
Military training preferred
Minimum of five years servicing a broad representation of clinical/patient care equipment in a hospital environment
In-depth knowledge of electronic circuitry and technical aspects of the operation, repair, and planned maintenance of electronic and electromechanical equipment

Responsibilities

Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment
Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements
Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance with company policies and procedures
Implement KPI improvement strategies
Complete all required trainings
Analyze, repair, and test electronic and electromechanical equipment
Repair, install, maintain, calibrate, and inspect complex clinical equipment, instrumentation, and systems.
Perform planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors
Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns
Display effective client service in accordance with client satisfaction survey protocol
Provide input on client capital replacement strategies for medical equipment and the maintenance requirements
Lead team huddles and meetings
Flexibility to work augmented shifts based on unit needs and client contractual requirements
Maintain an orderly and functional working environment, ensuring tools and test equipment are calibrated and functional before use
Supervise and instruct biomedical equipment maintenance personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems
Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment
Provide recognition for employee when programs are implemented with success
Manage disciplinary issues and other employee relations concerns with guidance from Human Resources
Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis.
Establish and administer on-call schedule; assume on-call responsibilities as necessary
Prepare, present, and explain the equipment database (CMMS) reports
Maintain accurate inventory and documentation on all equipment, inspections and equipment repairs and failures
Make recommendations to the Department Manager regarding service strategies on equipment; keep supervisor informed of activities, needs and problems.
Provide accurate and timely database management of CMMS in accordance with QMS policies and procedures
Review outcome of planned maintenance actions and make recommendations to department staff concerning improvements
Research and initiate orders for repair parts, working within established budget parameters. Generate purchase orders and effectively find second-source parts
Maintain accurate records of repairs, calibration, and tests
Perform other duties as assigned that are intrinsic to the successful operation of the business