Mgr - Base

United Airlines-posted 9 months ago
$99,750 - $135,960/Yr
Full-time • Manager
Houston, TX
Air Transportation
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Find your future at United! We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world's biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what's next with us. Let's define tomorrow together.

  • Demonstrates leadership and provides support for base supervisors and flight attendants.
  • Ensure accurate and comprehensive maintenance of flight attendant records and files.
  • Assisting Base Directors as needed, the manager ensures annual goals are met and participates in the performance review and evaluation process for each supervisor/staff member regularly providing mentor and feedback.
  • Leads the supervisory/ administrative staff at the base including recruiting, training, coaching, mentoring and performance management.
  • Ensure all base and divisional goals are met.
  • Serves as liaison with other departments.
  • Collaborates with other operations groups (Airport Operations, Flight Operations, etc.) to optimally lead timely departures.
  • Provides reporting and follow-up to senior leadership on performance.
  • Responsible for the base leadership that supports over 3,000 flight attendants and a large management teams.
  • Supports the Base Director in achieving goals in safety, reliability, customer happiness, employee satisfaction and budgeting.
  • Ensures delivery of Inflight and marketing products determined by the Inflight division.
  • Responsible for the recognition and counseling of flight attendants.
  • Bachelor's degree or 4 years of relevant work experience.
  • 3+ years airline experience.
  • 2+ years of supervisory experience.
  • Employee satisfaction - flight attendant satisfaction with work environment.
  • Customer satisfaction - support flight attendants to achieve Inflight service expectations.
  • Reliability - minimization of chargeable delays.
  • Using appropriate methods and a flexible interpersonal style to help build a cohesive team.
  • Facilitating the completion of team goals.
  • Developing and using collaborative relationships to facilitate the accomplishment or work goals.
  • Must be legally authorized to work in the United States for any employer without sponsorship.
  • Successful completion of interview required to meet job qualification.
  • Reliable, punctual attendance is an essential function of the position.
  • Bachelor's degree.
  • Inflight Qualified.
  • Medical, dental, vision, life, accident & disability insurance.
  • Parental leave.
  • Employee assistance program.
  • Commuter benefits.
  • Paid holidays.
  • Paid time off.
  • 401(k) plan.
  • Flight privileges.
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