Metro Line Outreach Specialist VI Weekend (5299)

PATH (People Assisting the Homeless) • CA

82d • $24 - $30

About The Position

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Metro Line Outreach Service team as the Outreach Case Manager at the Union Station location. As part of the Outreach Services team, the Outreach Case Manager will participate in daily street outreach to people experiencing homelessness within the Metro transit system in the Metro Los Angeles region. Using the PATH Street Outreach Integrated Care approach, the Outreach Case Manager will provide outreach and engagement services to conduct interventions to quickly assess and link clients to long-term housing, health, mental health and other supportive services. The Outreach Case Manager may attend community meetings and develop relationships with local businesses, organizations, and service providers. Case Manager will refer clients for necessary services and offer transportation assistance.

Requirements

• Two (2) years of experience in outreach case management or a related field.
• Ability to obtain CPR/First Aid certification paid for by the Company.
• Ability to work Flexible hours, which may include evenings or weekends.
• Employment Eligibility Verification.
• Perform all work in CA.
• Successful completion of background screening and drug test.
• Updated Tuberculosis Test.
• Have reliable transportation.
• A valid driver’s license.
• Proof of insurance and ownership for personal vehicles used during work duties.
• The ability to qualify for PATH's insurance coverage.

Nice To Haves

• Analytical Skills and Attention to Detail.
• Collaboration and Teamwork.
• Communication skills.
• Creativity and Initiative.
• Critical Thinking and Problem Solving.
• Ethics and Boundaries.

Responsibilities

• Conduct daily street outreach to develop relationships and build rapport with clients to assist them with finding a home.
• Respond within specific contract timeframes to requests for street outreach services and send follow-up information to the requestor and supervisor.
• Conduct VI-SPDAT (Vulnerability Index- Service Prioritization Decisions Assistance Tool) on all new clients to identify and connect them with proper intervention and services; document results, complete match initiation form and submit all paperwork to CES coordinator.
• Collaborate with clients and the street outreach team to develop an Individualized Service Plan (ISP) for each client that addresses short- and long-term goals.
• Provide street-based case management services that connect clients to long-term supportive services and help improve their quality of life.
• Assist with gathering necessary documentation such as birth certificates or social security cards.
• Provide employment assistance, housing referrals and health related referrals as appropriate.
• Assist clients with establishing personal benefits such as GR, SSI, TANF, and Veterans Pension.
• Assist with housing navigation and applications for supportive and subsidized housing.
• Provide advocacy for clients with prospective landlords.
• Provide ongoing information, referrals, linkages, and advocacy for all other identified needs.
• Collaborate with community substance abuse and mental health providers to ensure seamless referral services.
• Build relationships with prospective landlords and identify appropriate permanent housing options.
• Work with local law enforcement and interim service providers to ensure a smooth transition from street living to interim housing.
• Creatively use and develop community resources to broker and link clients to services.
• Provide a high-quality customer service environment for all clients.

Benefits

• Medical, dental and vision coverage.
• Vacation and sick time.
• Paid holidays.
• Retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees