Metro Lexus - Parts Assistant (Full-Time)

Ascent Auto, LLC. • Cleveland, OH

231d

About The Position

METRO LEXUS is looking for a Parts Assistant (Full-Time). Are you passionate about your career and want to work for one of the leaders in the automotive industry? If so, we have an excellent opportunity for you as a Parts Assistant at our Metro Lexus dealership. Metro Lexus was recognized as an Elite of Lexus Dealership in 2024. This is our 8th Year in a Row! We sell vehicles people love and offer service people can trust. Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service. We offer an excellent benefit package as well as a friendly and fun atmosphere! The Parts Assistant will support the process to satisfy customer demands for Lexus and other vehicles by providing parts and services to customers that will exceed their expectations. This position is full-time/ 5 days a week and requires being available to work on Saturdays.

Requirements

• Ability to pass pre-employment testing that includes background checks, drug test, and valid driver's license.

Responsibilities

• Help operate a profitable, safe, and efficient state-of-the-art parts department.
• Assist with inventory ensuring that the correct amount of parts are in stock.
• Conduct duties to assist shipping and receiving including placing parts in inventory; entering parts into database; and monitoring inventory levels.
• Conduct inventory counts, organize parts, parts shop cleanliness, and customer service (including answering customer calls when needed).
• Delivers parts and equipment to customers, satellite stores, and vendors.
• Purge warranty parts once claims are paid by Factory.
• Assist Parts Department with the following duties: Under the direction of the manager, order parts and accessories from Lexus and approved after-market suppliers.
• Help locate parts and accessories; secure the best price; ensure proper quality.
• Provide exceptional service to customers. Solve customer problems. Track customer satisfaction.
• Work productively and safely.
• Wear appropriate personal protective equipment (PPE). clothing, footwear, safety glasses, etc. Use shop equipment and tools safely.
• Fully coordinate and communicate actions within Metro Lexus.
• Responsibly receive, transmit, and handle consumer and customer data per applicable policies and procedures.
• Review and follow data privacy practices, policies, and guidelines.

Benefits

• Medical, dental and vision insurance
• 401k retirement savings plan with company contribution
• Progressive PTO plan
• Holiday pay
• Company paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Repair and Maintenance