Meter Technician I

Dickson Electric•Dickson, TN

About The Position

PURPOSE: The purpose of the Meter Technician I is to perform installation, inspection, reading, maintenance and repair of electric metering equipment in a manner that ensures economical use of vehicles, materials and equipment. ESSENTIAL FUNCTIONS: Regular attendance. Work with Meter Technicians to help with meters, meter bases and supplies. Provide meters for Meter Service Representatives and service crews. Help test accuracy of meters, clean meters and retire meters as appropriate. Assist with the installation of CT’s and PT’s. Help maintain test equipment and tools. Help maintain warehouse area of Meter Department in clean, safe and orderly condition. May be asked to deliver meter bases to customers who have paid through Customer Service. May be required to address customer issues regarding meter base wiring or billing disputes with customers, either in person on the jobsite or on the phone. Follow all DES safety guidelines and policies. Help on cut in/cut outs and do rereads when needed. Trouble shoot problems in field related to metering. Perform other duties as assigned

Requirements

High School Diploma/ GED required
Basic knowledge of meter applications
Knowledge of safety practices and procedures in working with energized meter bases
Basic understanding of service wiring to houses
Basic computer skills
Ability to effectively communicate with customers, other employees of DES and the general public
Must have the highest degree of integrity, honesty, pleasant disposition, dependability and tact, and must treat all DES employees with dignity and respect
Must be able to maintain composure during difficult situations to discuss and resolve issues and maintain open communications to achieve DES goals and objectives
Must believe in, be sympathetic with, be interested in furthering the public understanding and acceptance of the utility’s objective and be customer service oriented at all times
Must be willing to work with all employees in the best interest of the utility and to accept changes in work programs and patterns to keep pace with changing times
Able to work 8 hour shifts or longer if emergency situations require
Must possess visual acuity and manual dexterity as well as the ability to listen and communicate orally
This position requires field work, which involves driving and climbing in and out of company truck, possible contact with dogs or other animals, climbing fences or walking on rough terrain
Must possess at the time of employment a valid Class D Driver License allowing legal operation of a motor vehicle in Tennessee. Maintaining the Class D or equivalent license is a continuing condition of employment
Must maintain at the time of employment or obtain at a time designated by DES, a valid certification of proficiency in adult CPR, first aid, and AED

Responsibilities

Perform installation of electric metering equipment
Perform inspection of electric metering equipment
Perform reading of electric metering equipment
Perform maintenance of electric metering equipment
Perform repair of electric metering equipment
Work with Meter Technicians to help with meters, meter bases and supplies
Provide meters for Meter Service Representatives and service crews
Test accuracy of meters
Clean meters
Retire meters
Assist with the installation of CT’s and PT’s
Maintain test equipment and tools
Maintain warehouse area of Meter Department in clean, safe and orderly condition
Deliver meter bases to customers
Address customer issues regarding meter base wiring or billing disputes
Follow all DES safety guidelines and policies
Help on cut in/cut outs and do rereads when needed
Trouble shoot problems in field related to metering
Perform other duties as assigned