Key Responsibilities Site IT Support: Handle on‑site ticket triage, root cause analysis, and resolution for end‑user and infrastructure issues. System Administration: Manage Windows endpoints/servers, Active Directory (users/groups/OUs), M365 services, printers, and shared resources. Network Tasks: Perform basic network activities (VLAN moves, port activation, cabling) and coordinate firewall/segmentation changes with central IT. OT Liaison: Collaborate with the SI resource for design alignment and remote L2/L3 support across automation/MES/Historians. Compliance: Execute changes under SOPs and maintain validated state per GxP, CSV/CSA standards. Separation Activities: Support Day‑1 readiness, TSA operations, and TSA exit (application carve‑outs, OU/domain changes, data migration coordination). Documentation: Maintain asset inventory, patch/update logs, backup checks, and knowledge base articles.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees