Merchant Support Retention Specialist - Outbound Support
Uber•Chicago, IL
456d•$47,320 - $47,320
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About The Position
The Merchant Support Retention Specialist is a full-time role within Uber's Community Operations organization, focused on delivering exceptional customer support to merchants using the Uber Eats platform. This position involves resolving complex customer issues through both inbound and outbound communication, ensuring high levels of customer satisfaction, and proactively reaching out to merchants to address their concerns. The role requires empathy, effective communication, and the ability to work in a fast-paced environment.
