Merchant Solutions Consultant

Huntington National BankColumbus, OH
2dHybrid

About The Position

The Merchant Solutions Consultant is a key member of the sales organization driving the sales process and sales goals, acting as the product and technical expert working with TM Advisors, Relationship Managers, Product Management and Vendor Partners and is responsible for leading the sales process and managing the pipeline, within the Merchant Services business, for a specific industry vertical or geography.

Requirements

  • Bachelor’s Degree in Business, finance or related field or equivalent work experience.
  • Minimum 10 years of proven success in a sales and solutioning consultant or technical sales advisor role.
  • Minimum 4 years in the Merchant/AR/AP space, targeting mid-market firms.

Nice To Haves

  • Master’s degree in Business, Finance, or related field.
  • Experience in pre-sales or implementation of payment solutions is an advantage.
  • Banking experience and project management experience are beneficial.

Responsibilities

  • Lead the merchant services sales process and manage the sales pipeline in a specific industry vertical or geography to meet or exceed new account, sales, and revenue goals.
  • Collaborate with internal and external partners to develop and implement business development strategies.
  • Lead sales discussions with potential or current clients to understand their needs and present solutions and oversee the sales pipeline for assigned industry vertical, reporting on activities and opportunities to internal leaders and vendor partners.
  • Help prospects make decisions by clearly presenting value propositions and assist in responding to requests for proposals (RFPs).
  • Be product expert with clients and internal business partners, including gateway certifications, APIs and their documentation, etc.
  • Leverage deep product knowledge to help configure products for client needs.
  • Conduct need assessments and product demonstrations either remotely or on-site.
  • Help improve and commercialize products.
  • Distribute client feedback, competitive information, and updates on solutions to relevant parties and communicate clients' technical product needs to service partners.
  • Work with product and marketing teams to develop sales tools and training materials.
  • Work with implementation team and participate in complex or sensitive implementations/onboardings to enhance client experience.
  • Perform other duties as assigned.
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