Merchant Services Transaction Risk Monitoring Sr. Fraud Analyst lll
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About The Position
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Merchant Services Transaction Risk Monitoring team is presently seeking candidates who can successfully apply investigative knowledge to determine the validity of a Merchant and/or credit/debit transactions at a Merchant. Associates may be asked to participate in queue work, initiate outbound calls and manage internal customer/client calls. Responsible for reviewing, requesting and/or verifying information to validate authenticity of a client and/or client transactions. Ensure transactional risk events are documented, reported, and researched to avoid any future liabilities and initiate/and or recommend preventative measures to management. May conduct random sampling and perform case re-work to identify defects and improvement opportunities.
