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First Hawaiian Bank - Honolulu, HI

posted 29 days ago

Full-time - Entry Level
Honolulu, HI
Management of Companies and Enterprises

About the position

The Merchant Services Solutions Representative at First Hawaiian Bank is responsible for training, educating, and servicing Merchant Services clients to maintain and enhance business relationships. This role involves consulting and selling merchant services solutions, onboarding new customers, and expanding existing relationships within the merchant services portfolio. The position offers a dynamic work environment with opportunities for growth and stability.

Responsibilities

  • Train and educate Merchant Services clients.
  • Service and maintain business relationships with clients.
  • Consult and sell merchant services solutions to clients.
  • Onboard new customers into the merchant services portfolio.
  • Expand existing relationships within the merchant services portfolio.

Requirements

  • Associate's degree in a business-related field or equivalent work experience in merchant services and/or business services.
  • Valid driver's license.
  • 1+ years of experience in merchant services, retail sales, or customer service, with familiarity in Point of Sale systems.
  • 1+ year of experience in general banking, B2B end user support, call center, customer service, or related experience.

Benefits

  • Competitive compensation package
  • Comprehensive training program
  • Stability and growth opportunities
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