Merchant Services Advisor - Small Business Banking

PNC • Plymouth, MI

408d

About The Position

The Merchant Services Advisor role at PNC focuses on providing payment solutions to small businesses with annual revenues exceeding $1 million. This position involves collaborating with Business Bankers and Treasury Management Advisors to identify client needs and deliver tailored services. The advisor will engage in both in-person and virtual meetings to foster client relationships and meet sales objectives, while also managing sales statistics and facilitating lead referrals.

Requirements

• University/college degree with less than 1 year of professional experience, or successful completion of a formal development program.
• In lieu of a degree, a comparable combination of education, job-specific certifications, and experience may be considered.

Nice To Haves

• Client Relations
• Competitive Strategies
• Customer Inquiries
• Merchant Services
• Negotiation
• Operations Management
• Sales Operations

Responsibilities

• Prospect and partner with Business Bankers and Treasury Management Advisors to identify payment solutions for small businesses.
• Market credit card systems and support services for business customers.
• Develop and maintain relationships with clients, identifying their requirements and recommending appropriate services.
• Respond to customer inquiries regarding internal products, services, and credit card processing activities.
• Manage, collect, and report on sales statistics.
• Interface with various sales channels to facilitate prompt referral of leads beyond the target market.

Benefits

• Medical/prescription drug coverage with Health Savings Account feature
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance
• Robust wellness program with financial incentives
• Paid maternity and/or parental leave
• Up to 11 paid holidays each year
• 8 occasional absence days each year
• 15 to 25 vacation days each year depending on career level and years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Associate degree