Merchandising Supervisor - Floral- Louisiana

Falcon FarmsLafayette, LA
Onsite

About The Position

Falcon Farms is a leading fresh cut-flower distributor in the United States, operating 10 flower production farms in Colombia and Ecuador, spanning over 700 acres and employing more than 5,000 people. The company maintains commercial and distribution hubs in Miami, Atlanta, Phoenix, Dallas, and Long Beach, serving national wholesale and mass market accounts. With new clients and business prospects, Falcon Farms is aggressively expanding its regional presence in the Texas region. The organization fosters a highly entrepreneurial culture and a flat structure that encourages strong collaboration and calculated risk-taking. Given the agricultural nature of flowers, the role demands high flexibility and the ability to adapt quickly to seasonal variations and production factors, while consistently executing strategy. The Merchandising Supervisor is responsible for managing 5-9 merchandisers across 20 to 30 retail locations within a specific territory. Key duties include training, developing, and evaluating merchandisers to ensure the company's "Picture of Success" is maintained at each serviced retail location. This is a hands-on, mentorship-focused role, requiring a passion for selling flowers and providing excellent customer service. The supervisor must be adaptable to changing business priorities and capable of reallocating resources as needed. Approximately 80% of the supervisor's time will be spent in the field, monitoring merchandiser performance and actively engaging with Falcon Farms' customers' teams.

Requirements

  • Able to regularly lift up to 20 lbs. on an ongoing basis throughout each shift.
  • Able to stand on an ongoing basis throughout each shift.
  • Able to consistently work assigned schedule.
  • Able to drive to stores, check product and audit work done by merchandisers.
  • Ability to read and follow merchandising schematics.
  • Good communication skills.
  • Self-disciplined.
  • Goal and detail oriented.
  • Strong people skills.
  • Flexible schedule – Able to work variable schedules especially during floral holidays.
  • Strong self‐management skills.
  • Ability to complete daily procedures and responsibilities without direct supervision.
  • Ability to lead holiday merchandise teams during peak holiday seasons with set‐up and tear down process.
  • Valid Driver License.
  • High School Diploma, GED, or equivalent work experience.

Nice To Haves

  • Being bilingual (English & Spanish) is desirable.

Responsibilities

  • Supervise and monitor an assigned geographic region at various Falcon Farms Customers' points of sale.
  • Responsible for evaluating merchandiser performance, assigning resources as required, covering merchandisers absences, auditing store displays and maintaining a strong relationship with floral buyers.
  • Prioritize daily routine based on business needs and short-term requirements.
  • Provide business-related data to merchandisers to help them execute their functions better.
  • Analyze region and store-specific data to propose courses of action that improve business profitability.
  • Responsible for route operational/sales activity, including ordering and distribution, merchandising, promotional activity, holiday planning, and meeting customer expectations.
  • Ensure the proper upkeep and personal presentation of the merchandising team.
  • Train and provide feedback to merchandisers on an ongoing basis.
  • Liaise with Falcon Farms' HR team to ensure staffing needs and compliance are met.
  • Engage with customers' store management teams to strengthen Falcon Farms' representation.
  • Cover merchandising routes as needed.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

251-500 employees

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