Merchandising Specialist

US Foods • Perth Amboy, NJ

13d • $60,000 - $110,000 • Onsite

About The Position

We’re excited about your interest in pursuing the next step in your career with US Foods! Your continuous growth and development is critical to our success. US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days. https://www.usfoods.com/careers/job-application-accomodation.html NOTE: Before you begin your internal job search, please review the criteria you will need to start the process. Supports the Area Merchandising function by addressing and resolving service requests, new item setup, and excess and obsolete (E&O) inventory issues in a timely manner. Utilizes detailed knowledge of US Foods products, systems, and tools. Serves as the primary liaison between PSSA, Replenishment, and Category Management related to merchandising activities. Works closely with area departments - particularly Category Management and Replenishment - to support vendor and supplier communications.

Requirements

• 5 years of purchasing, merchandising, sales or customer service experience
• Proficiency in Microsoft Office applications, particularly Word and Excel
• College degree or equivalent distribution and/or food service supply chain work experience

Nice To Haves

• Previous US Foods experience
• PRISM/Merlin/Tandem skills
• Purchasing, merchandising, sales or customer service experience in a foodservice distribution environment.
• Strong organizational, analytical, written, verbal, and interpersonal communication skills.
• Demonstrated focus on delivering effective service to both internal and external customers.
• Proven ability to research issues, escalate as needed, and follow through with urgency while overcoming obstacles using a solutions‑focused approach.

Responsibilities

• Acts as the central escalation point of contact for all service requests related to product specifications, availability, substitutions, and merchandising issues.
• Serves as gatekeeper for the New Item Request (NIR) process and tracking log, including approvals and 30/60/90-day follow-up.
• Supports Category Operations Managers with analytics requests, local flyer item selection, rebate solicitation, Roll Out Book reviews, and assortment projects.
• Partners on E&O follow-up, CASIS billings, vendor meeting preparation, and post-launch reviews.
• Serves as the escalation point of contact for RSC inquiries related to merchandising activities.
• Develops subject matter expertise in US Foods systems and tools to respond to inquiries quickly and accurately.
• Builds and maintains broker and vendor relationships and leverages internal resources to independently resolve and follow up on PSSA-related items.
• Collaborates cross-functionally to ensure timely, accurate communication of merchandising updates and issue resolution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level