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The position involves providing member service by acknowledging member needs, offering guidance on self-service technology, assisting with purchasing decisions, and resolving member issues. The role also includes supervising associates, assigning duties, training them on processes, and ensuring compliance with company policies. Additionally, responsibilities include receiving and stocking supplies, maintaining safety standards, ensuring merchandise presentation, monitoring food and merchandise quality, and developing processes to meet business needs. The position requires leading teams, overseeing club pick-up orders, and supporting compliance with company policies and ethical standards.