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The position involves providing member service by acknowledging member needs, offering guidance and support regarding self-service technology, assisting with purchasing decisions, and resolving member issues. The role also includes supervising associates by assigning duties, communicating goals, training on processes, and ensuring compliance with company policies. Responsibilities extend to receiving and stocking supplies, maintaining safety standards, overseeing merchandise presentation, and monitoring food and merchandise quality. The position requires collaboration with management and team members to develop and implement processes that meet business needs while promoting a culture of respect and integrity.