Merchandising Lead First Shift

Sam's Club • Glen Carbon, IL

74d • $21 - $29

About The Position

The position involves providing member service by acknowledging member needs, guiding them on self-service technology, assisting with purchasing decisions, and resolving issues. The role also includes supervising associates, assigning duties, training them, and ensuring compliance with company policies. Responsibilities extend to receiving and stocking supplies, maintaining safety standards, overseeing merchandise presentation, monitoring food quality, and managing club pick-up orders. The position requires collaboration with management and team members to implement processes that meet business needs while promoting compliance with ethical standards.

Requirements

• Must be 18 years of age or older.
• 6 months retail experience.
• 6 months customer service experience.

Nice To Haves

• Leading a team.
• Supervising experience including hiring, evaluating, mentoring, and managing workload.

Responsibilities

• Provide member service by acknowledging member needs and offering guidance.
• Assist members with purchasing decisions and resolve issues.
• Supervise associates by assigning duties and providing feedback.
• Train associates on processes and procedures.
• Ensure compliance with company policies and procedures.
• Receive and stock supplies and merchandise.
• Maintain safety of the facility by conducting safety sweeps.
• Ensure maintenance of the sales floor and merchandise presentation.
• Monitor food and merchandise quality.
• Oversee the picking and staging of club pick-up orders.
• Develop and implement processes to meet business needs.
• Promote compliance with company policies and standards of ethics.
• Lead and participate in teams to achieve business priorities.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: No Education Listed