RVQ- Merchandising Intern
About The Position
The RVQ Internship is a great opportunity to gain hands-on experience within Retail Vendor Questions while working side by side with professionals from all levels in our Waltham, MA office. In this role you will work with the RVQ team to support the intake and process of service tickets submitted by Retail Operations, utilizing our Global Works platform. You will collaborate with Retail Operations and Business Partner teams to provide communications, resolution, and reporting back to the stores in which we service. Our goal is to improve the performance of vendor service in the retail space in our locations, positively impact revenue, and achieve improved bottom line profitability. This will be achieved by working up to 2 days a week remotely and the rest of the time in the office. At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value. YOUR ROLE, YOUR IMPACT Assist the RVQ team in supporting the intake and process of service tickets submitted by Retail Operations, utilizing our Global Works platform. Maintain set expectations of ticket resolution and backlog clean up. Post Daily Communications in GDSO Sharepoint, for future Operations reference as needed. Attending meetings with Category Managers and Vendors, alerting to recently identified trends or learning about new initiatives that could impact ticket fluctuations. Ad-hoc communication and reporting as required
Requirements
- Currently pursuing a Bachelor's or Master's degree in Accounting, Finance, or Data Science
- Proficiency in Microsoft Excel, V-lookups, and Pivot Tables are some skills you will use during your internship.
- Ability to prioritize work, follow through on requests, take initiative and meet deadlines.
- Strong interpersonal skills to interact in team environment and foster client relationships.
- Self-Starter that takes the initiative to ask questions.
- Ability to apply knowledge learned in classroom to work.
Responsibilities
- Assist the RVQ team in supporting the intake and process of service tickets submitted by Retail Operations, utilizing our Global Works platform.
- Maintain set expectations of ticket resolution and backlog clean up.
- Post Daily Communications in GDSO Sharepoint, for future Operations reference as needed.
- Attending meetings with Category Managers and Vendors, alerting to recently identified trends or learning about new initiatives that could impact ticket fluctuations.
- Ad-hoc communication and reporting as required
Benefits
- We offer competitive salaries and opportunities for growth.
- We have an amazing Talent Development Team who create trainings for growth and job development.
- Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
- The Road Ahead - We offer 401k and a match component!
- Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
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What This Job Offers
Career Level
Intern
Number of Employees
1,001-5,000 employees
