Merchandising & Brand Manager

Dufry CareersMiami, FL
1d$63,700 - $75,000Onsite

About The Position

Hudson is hiring a Merchandising & Brand Manager for our Miami International Airport location! In this role, you’ll lead commercial excellence and uphold brand standards across our specialty retail stores, which together generate up to $3M in annual sales. You’ll oversee visual merchandising, ensure brand guideline compliance, manage vendor relationships, and partner closely with operations teams to deliver exceptional, brand‑aligned customer experiences.   Pay Range: $63,700 - $75,000 plus Bonus Opportunities

Requirements

  • 5+ years in retail operations with a focus on brand compliance, merchandising and commercial excellence.
  • Bachelor’s degree in Business Administration, Marketing, or Merchandising,
  • Proficiency in visual merchandising, planogram execution, and retail display standards.
  • Familiarity with retail systems, reporting tools, and inventory management processes.
  • Ability to manage multiple brand initiatives, seasonal resets, and promotional campaigns.
  • Excellent verbal and written communication skills; ability to present to senior leadership and brand partners effectively.

Responsibilities

  • Collaborate closely with the General Manager to oversee daily operations of our specialty retail locations.
  • Oversee execution of brand-directed visual merchandising programs, seasonal resets, and promotional displays; ensure consistency across all retail locations.
  • Conduct regular brand standard audits to ensure compliance with visual merchandising, product presentation, and brand guidelines.
  • Serve as the primary liaison with brand partners and vendors; communicate brand initiatives, seasonal requirements, and promotional strategies;
  • Develop brand-specific training programs for store associates, focusing on product knowledge, brand storytelling, and customer engagement techniques.
  • Analyze brand performance metrics, sales data, and customer feedback; provide actionable insights and recommendations to operational leadership for performance optimization.
  • Collaborate with inventory and operations teams to manage stock allocation, seasonal transitions, and promotional merchandise in alignment with brand requirements.
  • Partner with store leadership to ensure brand-aligned customer service standards; provide coaching and guidance to enhance customer engagement.
  • Prepare reports to brand partners on compliance status, visual execution, and performance metrics
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