Merchandising Assistant Store Manager

The Home Depot • Lakewood, OH

1d • Onsite

About The Position

The Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. This role involves a comprehensive training program that includes hands-on experience, mentorship, and leadership development, lasting up to 6 weeks. Throughout the training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee various Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation. MASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and Merchandising field teams to develop and implement strategies that boost sales and profitability, create actionable game plans for departmental success, and ensure smooth department operations. MASM-ITs are expected to lead by example and uphold, maintain, and support all lawful company policies and positions.

Requirements

• Must be 18 years of age or older
• Must be legally permitted to work in the United States
• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
• 1 Minimum Years of Work Experience
• 3 Minimum Leadership Experience

Nice To Haves

• Demonstrated ability to collaborate and work effectively with cross-functional teams
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
• 3 Preferred Years of Work Experience
• 3 Preferred Leadership Experience

Responsibilities

• Supervise Associates in the selling effort and lead GET culture and set the example; drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly.
• Perform Opening, Closing MOD and other whole store focus responsibilities; adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures; command of store standard operating procedures (SOP’s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.
• Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
• Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management; learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
• Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures.
• Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales.
• Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary.
• Complete all assigned training modules and assessments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees