Merchandising ASM

Lowe's Companies • Mayfield, KY

81d

About The Position

As a Merchandising Assistant Store Manager at Lowe's, you will play a crucial role in delivering quality customer service while ensuring the store is clean, safe, and well-stocked. Your responsibilities will include anticipating customer flow, planning for sales spikes, conducting safety walks, and coaching associates on safe work practices. You will lead a team to achieve sales and margin goals, drive operational efficiencies, and maximize customer satisfaction. Collaboration with the store leadership team and district management will be essential to assess customer needs and develop effective service and sales strategies. This position may also involve cross-training in Specialty and Operations assignments.

Requirements

• 2 years of experience leading associates in a retail environment.
• 3 years of experience in a fast-paced, cross-functional work environment.
• 1 year of experience performing manager-on-duty responsibilities.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as required by law.

Nice To Haves

• Bachelor's degree in a related field.
• 5 years of experience leading service associates in retail or consumer service.
• 3 years of experience performing manager-on-duty responsibilities.
• Experience in the home improvement retail sector.
• Broad knowledge of interior/exterior product categories.
• Experience with store computer systems.

Responsibilities

• Anticipate customer flow and work demand, redirecting efforts and schedules for proper coverage.
• Plan for sales spikes and ensure the store is stocked to meet demand.
• Conduct safety walks and monitor the use of store power equipment.
• Coach associates on safe work practices.
• Lead a team to ensure exceptional customer service in a clean and safe store.
• Achieve sales and margin goals while driving operational efficiencies.
• Collaborate with peers and district management to assess customer needs.
• Rotate through Specialty and Operations assignments for cross-training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees