Merchandiser (Food and Protien)

Quirch FoodsOrlando, FL
8d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential duties and Responsibilities: The role will be exposed and impact the complete supply chain process with our customers: • Improves customer service experience, engages customers and facilitates organic growth • Keeps accurate records and documents customer service actions and discussions • Assist Account Executive with account management • Perform data entry when orders are completed or changed • Resolves promotional allowances, rebates, and pricing discrepancies • Contacts customers directly when necessary • Assists customers with existing and new orders, account statuses and relevant problems • Collaborates with internal departments for order coordination and delivery • Provides any necessary data or reports to the sales team • Other duties as assigned

Requirements

  • High School Degree or GED preferred; Bachelor’s degree in Marketing or related field a plus
  • Proficient in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook
  • Basic understanding of sales principles and customer service practices
  • Solid communication and interpersonal skills
  • Bilingual: English and Spanish preferred
  • Ability to travel: 10–30%

Responsibilities

  • Improves customer service experience, engages customers and facilitates organic growth
  • Keeps accurate records and documents customer service actions and discussions
  • Assist Account Executive with account management
  • Perform data entry when orders are completed or changed
  • Resolves promotional allowances, rebates, and pricing discrepancies
  • Contacts customers directly when necessary
  • Assists customers with existing and new orders, account statuses and relevant problems
  • Collaborates with internal departments for order coordination and delivery
  • Provides any necessary data or reports to the sales team
  • Other duties as assigned

Benefits

  • Comprehensive benefits package that includes: Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan.
  • 401K savings Plan
  • Paid Holidays
  • Personal Time off
  • Employee Discounts
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