Merchandise Team Lead

MSG Entertainment HoldingsNew York City, NY
14h

About The Position

The Merchandise Team Lead is responsible for a location or collection of locations and their respective staff compliments. The Merchandise Team Lead has a focus on merchandise display and sales, proper guest relations, and appropriate use and maintenance of facility equipment . This employee will be responsible for overall management of their location on event nights.

Requirements

  • The ideal candidate will have a minimum of 2 years supervisory experience in retail or sports merchandising
  • Must have previous experience in training, cash handling, equipment operation and management
  • Ability to process information/merchandise through the current computer register system (POS)
  • Ability to communicate with all employees as well as guests
  • Must be able to operate and use all equipment necessary to run the respective merchandise store/stand
  • Ability to move or handle merchandise throughout the store
  • This position is part-time and scheduled on an event driven basis
  • Able to walk and stand during the entire shift
  • Lifting, pushing, pulling up to 25 lbs
  • Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment

Responsibilities

  • Conducting daily audits
  • Monthly location inventory
  • Processing of employee time sheets
  • Ensuring that guests receive outstanding guest service in our locations, and staff at locations adhere to high standards that have been set out by Madison Square Garden
  • Maintains a good understanding of our products and services as well as our systems and practices
  • Assists implementing of floor moves, merchandising and display maintenance along with ensuring that the cleanliness and upkeep of our locations is maintained at a high level
  • Reporting to management any issue from a Personnel, Maintenance, or Merchandise standpoint
  • Ensures the processing and replenishing of merchandise on the selling floor by participating in receiving and monitoring merchandise flow
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