Merchandise Team Lead

MSG Entertainment Holdings • New York City, NY

14h

About The Position

The Merchandise Team Lead is responsible for a location or collection of locations and their respective staff compliments. The Merchandise Team Lead has a focus on merchandise display and sales, proper guest relations, and appropriate use and maintenance of facility equipment . This employee will be responsible for overall management of their location on event nights.

Requirements

• The ideal candidate will have a minimum of 2 years supervisory experience in retail or sports merchandising
• Must have previous experience in training, cash handling, equipment operation and management
• Ability to process information/merchandise through the current computer register system (POS)
• Ability to communicate with all employees as well as guests
• Must be able to operate and use all equipment necessary to run the respective merchandise store/stand
• Ability to move or handle merchandise throughout the store
• This position is part-time and scheduled on an event driven basis
• Able to walk and stand during the entire shift
• Lifting, pushing, pulling up to 25 lbs
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment

Responsibilities

• Conducting daily audits
• Monthly location inventory
• Processing of employee time sheets
• Ensuring that guests receive outstanding guest service in our locations, and staff at locations adhere to high standards that have been set out by Madison Square Garden
• Maintains a good understanding of our products and services as well as our systems and practices
• Assists implementing of floor moves, merchandising and display maintenance along with ensuring that the cleanliness and upkeep of our locations is maintained at a high level
• Reporting to management any issue from a Personnel, Maintenance, or Merchandise standpoint
• Ensures the processing and replenishing of merchandise on the selling floor by participating in receiving and monitoring merchandise flow

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed