Merchandise Supervisor - Mystic Lake Amphitheater

Live Nation Entertainment • Shakopee, MN

2d • $14 - $18 • Onsite

About The Position

Live Nation Concerts is looking for an energetic and detailed Venue Merchandise Supervisor. This role will supervise and assist all merchandise crew by helping to maintain an efficient and high-quality point of sale in the venue where artist merchandise is sold. This role will report to the Venue Merchandise Manager and assist with any pre-show and post-show inventory and reconciliation. The role is a Part-Time Seasonal Position.

Requirements

• Minimum 2 years of retail operations
• Excellent communication skills required
• Computer skills including Microsoft Office Suite, POS, and inventory management systems
• Leadership skills to keep store employees motivated and resolve conflicts
• Ability to work under pressure in a fast paced and multi-tasking environment
• Strong verbal and written communication skills
• Organize and prioritize work to meet deadlines
• Must be dependable and team orientated
• Must be willing to conduct oneself in accordance with Live Nation standards
• Good analytical skills with budget, sales data, and expenses
• Strong business management knowledge with sales responsibility
• Must be able to lift up to 40 pounds using proper lifting techniques
• Passion for customer service
• Respect all employees and guests

Nice To Haves

• Bachelor's degree preferred

Responsibilities

• Assist in pre-shift meetings and communicate pertinent information to the employees.
• Communicates and directs staff in their work assignments.
• Maintain and increase standards of customer service excellence.
• Work closely with Venue Merchandise Manager to ensure successful execution during all events.
• Ensures an excellent experience for each fan by providing prompt and thorough customer service.
• Maintain accurate order processing while completing purchases with the POS (point of sale).
• Properly handle guest credit/debit cards and applicable transactions.
• Prepare your stand display before the event begins so that fans can view what is for sale.
• Inventory- all items must be physically counted prior to the start of the event and again at the end of the show
• Ensure all merchandise areas are safe, clean and orderly. Is also responsible for maximizing the space usage of all merchandise areas.
• Maintain all equipment and inventory for the merchandise department.
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Other duties as assigned by management.

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level