Merchandise Supervisor- Ryder Cup

ASM Global

107d

About The Position

The Event Supervisor will be responsible for supervising all activities within the event while maintaining a specific focus on the guest experience and day to day operations. This position reports directly to the Program Manager.

Requirements

• All applicants must be at least 18 years of age
• High school diploma or equivalent. Some college preferred.
• Minimum of three years relevant industry experience required; prior supervisory experience strongly preferred
• Proven operational experience in a high-volume environment
• Must be organized and able to execute on the operations side of the business
• Proficient in Microsoft Office (word, excel, powerpoint). POS ticketing systems a plus
• Quick learner with ability to handle multiple projects and meet deadlines
• Ability to work well with and manage different personalities
• Excellent written and verbal communication skills
• Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance
• Ability to operate independently and with discretion and work effectively under pressure
• Must be highly organized and self-motivated with strong time management skills
• Must have strong leadership skills, with excellent oral and written communication skills
• Must be able to manage multiple tasks and priorities and easily adapt to ever-changing and fast-paced situations
• Ability to stand, walk, bend and move throughout the venue and at other offsite locations for extended periods of time
• Ability to work in a variety of different elements/environments including outdoor weather conditions and warehouse
• Ability to apply common sense understanding to carry out instructions provided in written, oral, or diagram form
• Ability to communicate effectively with event personnel and Legends Global Merchandise (‘LGM’) management
• Basic knowledge of word processing, e-mail/Internet software and Excel Spreadsheet software
• Must be flexible to work extended hours including late nights, weekends and holidays

Responsibilities

• Assist in managing event staff and perform special projects as requested
• Responsibilities include training and working with team, assigning, and directing work; appraising performance; addressing guest complaints, resolving problems
• Prepare daily line schedules for associates
• Ensure that proper procedures are followed including but not limited to maintenance of the cash log and accurately keeping all other financial/ticketing system records as required
• Ability to work and coordinate with internal departments including Sales and Marketing and Human Resources
• Ensure staff compliance with established guest experience, security, sales, and record keeping policies and procedures
• Assist in the Setup and breakdown of all events
• Work in multiple roles, including warehouse, front of house or with client relations
• Inform staff of any changes in policy, procedure, and operations
• Liaise between Legends Global Merchandise and partners, including building security and maintenance
• Complete other duties as assigned by management

Benefits

• Competitive salary, commensurate with experience
• Generous benefits package that includes medical, dental, vision, life and disability insurance
• Paid vacation
• 401k plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED