Merchandise Stand Lead (Part-Time)
About The Position
Sphere Entertainment Co. is a leader in immersive experiences, technology and media. The Company includes Sphere, an experiential medium powered by advanced technologies. The first Sphere opened in Las Vegas, with a second venue planned for Abu Dhabi. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at www.sphereentertainmentco.com. The Merchandise Stand Lead (Part-Time) supervises and trains employees in guest relations and equipment use. Success in this role is demonstrated by an exceptional guest experience, a commitment to continuous learning and development, and achievement of business results.
Requirements
- The ideal candidate should have at least 2-3 years of supervisory or lead experience in guest relations.
- Must be able to multi-task and prioritize in a deadline-oriented environment while providing a high-quality service experience for guests.
- Experience resolving inventory discrepancies.
- Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.
- General physical requirements such as lifting and carrying up to 50 lbs., standing for long periods, walking long distances, bending and constant motion is often required.
- May be exposed to theatrical smoke, strobe lights, pyrotechnics, intense sound, rapid motion video effects, smoke, and odors
- May be deployed to outdoor posts that may be exposed to triple-digit temperatures, UV rays, high winds, or monsoon weather. Appropriate hydration, PPE, and sun protection will be provided.
- May have outdoor and UV exposure
Responsibilities
- Supervises the overall operation of the designated stand including open/close procedures, cash handling, and leading employees in accordance with company policies/procedures.
- Assures that each guest’s order is prepared and delivered on time and in acceptable quality and quantity; responds to feedback from guests.
- Inspects locations and submits reports regarding cleanliness conditions, inventory, and incidents.
- Conducts monthly audits, daily inventory and trains and motivates staff. Participates in meetings as deemed necessary.
- Provides necessary staff development and training in accordance with Southern Nevada Health guidelines and company standards to ensure a high-quality product is maintained.
- Ensures that front line colleagues are compliant with Company policies and local/state regulations and are delivering an exceptional guest experience.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
